Agus Setiawan

PhD candidate and result-oriented Director with 25 years experience with involvement in all levels of Business Strategy, Sales and Marketing, Managing Project and Product Development. Aside of managing a company, he is also the best corporate trainer and public speaker in seminar and conference.

Lead In A Business

Understand the different needs that drive individuals; each person is unique with different talents and skills.


Studies shows that 50-70% of the workers believes the actions and the behaviour of their leaders are the reason why the climate of the workplace is either marvellous or inadequate. Leaders are known to be the biggest influence on their organization and that is the reason why it is crucial to be a strong leader.

"Senior leaders today must increasingly concern themselves with nurturing a strong community of leaders at all levels in their organizations - not simply in the executive suite."


Here are the skills that all leaders would need. Firstly, A strong leader needs to have the captivating vision that is often innovative and point to launch the company forward, this vision must also be able to attract others when the leader shares it to them. Secondly, Sharing the responsibilities to the workers would let them realized that you trust them enough to take ownership for process and the outcomes, it means letting them be empowering future leader. Lastly, leaders are not perfect, they made mistakes and that’s nothing to be embarrassed about, but what they do have is Integrity. It means they work hard and demand themselves and the workers to perform their best.

"For change efforts to succeed, an organization’s top leader must create an image of the future that is not only challenging and compelling but also sufficiently detailed to allow everyone to understand the role they must play to achieve it."


Employees will always be connected to both the company and the team by the leaders, to guide the workers to have a better knowledge on how their contributions to their work could lead to something extraordinary. Employees would look up to their leaders, how they behave and act around the office and here are the two types of behaviours that all employees would want to see in a leader. Firstly, respond to both the positive and negative emotions that are in the office, send a message to the team when they are feeling down by letting them know they are in this together. Lastly, Teams would feel respected if the leader create a culture of investments and accountability.

"If you, using your influence as a leader, want others to do things differently, you will have to start doing things differently yourself."

In conclusion, the workers have their own expectations about what being a leader is about and to all workers he/she must be the individual that the workers can rely on. This article would interest future leaders to understand how to behave in the office based on the workers perspective.

REFERENCE: Bruce, A., & Pepitone, J. S. (2012). Motivating employees. Maidenhead: McGraw-Hill Professional.

Visit Our Office

AXA Tower 37th Floor
Jln. Prof. Dr. Satrio Kav.18 Setiabudi, Kuningan
South Jakarta, 12940 Indonesia

Let's Talk

Phone: +6221 300 56 123
Fax: +6221 300 56 124

Social Media

Instagram: @multimatics
Facebook: Multimatics_ID
LinkedIn: Multimatics ID